SHIPPING POLICY

Effective date: 2025-01-01

Processing Time:
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time depends on your location and chosen shipping method.

Shipping Methods:
We offer the following shipping options:

  • Standard Shipping (5-7 business days)

  • Expedited Shipping (2-3 business days)

  • Express Shipping (1-2 business days)

International Shipping:
We currently ship to select international destinations. International shipping rates and estimated delivery times vary by location and will be displayed at checkout. Customs duties and taxes may apply and are the responsibility of the customer.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.

Shipping Delays:
While we strive to deliver your order on time, unforeseen delays may occur due to weather, carrier issues, or other factors beyond our control.

Damaged or Lost Packages:
If your package is lost or arrives damaged, please contact us at [your contact email] within 7 days of the estimated delivery date for assistance.

Returns & Exchanges:
Please refer to our Return Policy [link to return policy] for information on returns and exchanges.

For any additional questions regarding shipping, feel free to contact our support team at support@ferrandowt.com.